In order to transact on the marketplace, all sellers and collectors will be required to verify their identity through an automated system, as it is required for regulatory compliance and to help protect purchases.
At the launch of our Marketplace, if required to pass through identity verification, you will need to provide a number of pieces of information. This includes legal name and date of birth, as well as a photo of your government issued ID that is not expired, includes your residence or nationality, and bears a photograph.
In order to successfully verify your identity you will need to ensure the following:
- The name that you are entering during your verification process matches the name associated with your Candy profile exactly
- Your birthdate is entered in the correct format: 4 digit year, 2 digit month, 2 digit date
- Your selfie is taken in good lighting