Candy Digital to Futureverse Migration FAQs
We’re excited to bring you the latest updates on the Candy Digital migration to Futureverse.
This migration marks an important step forward as we integrate with Futureverse and work to improve the overall platform experience for all of our collectors. With the upcoming changes, we understand you may have a lot of questions but know that our top goal is to blend the best parts of Candy with the innovative technology of Futureverse on the Root network.
This FAQ is a living resource — we’ll continue to add new questions and answers as we hear from you and as new details are confirmed. We’ll share updates here to ensure you always have the latest information.
Have a question we haven’t covered yet? Submit it here and we’ll do our best to get it answered!
Packs / Collectibles
- Do packs need to be opened in order to have self custody/ be tradeable on other marketplaces (Tradeverse)? No
- Will pack numbers be maintained post Root network migration? Yes
- Will mint numbers be maintained post Root network migration? Yes
FuturePass / FV Account Linkage
- How does Futureverse signup work? For more info, please see Getting Started with FuturePass.
- What if you already have an FV account? If you’ve already signed up for a Futureverse account, we will seamlessly link your accounts.
Candy.io Platform Continuity
- Can I still view "My Collection" on Candy.io post migration or do I need to go to another platform?
- Short Term: There are No expected changes
- Long-term: Will evaluate improvements to the user experience
- Will primary sales still flow through Candy.io? Yes
- Can my Candy balance be maintained in $USD or does it have to convert to $Root post migration? There will be no changes to your Candy balance on-platform.
Credit Card Usage
- Can I still make purchases with CC post-migration? Yes
Please submit your questions here.